Get in touch

Let's get to know each other.

We're here for demo requests, Enterprise quotes, partner applications, or general questions. E-mail support is provided on weekdays. Turkish support.

Weekdays 09:00-18:00
Channels

How would you like to reach us?

Email

The best channel for general questions and support requests. E-mail support is provided on weekdays.

destek@cerez.io

Phone

For urgent technical support and sales calls. You can reach us weekdays between 09:00-18:00.

+90 540 059 40 40
WhatsApp: +90 540 059 40 40

Enterprise and sales

Support times and channels are set in the Enterprise contract. Write to us with quote and contract questions.

destek@cerez.io
Contact Form

Write to us.

Fill in the form and we will get back to you during weekday office hours.

Your information is encrypted and used only to reply to you. No spam or marketing emails are sent.

30-Minute Demo

The product in live use, your questions, a pricing discussion. The 14-day free trial after the demo.

  • Live product walkthrough
  • Live scan on your site
  • Plan recommendation + special discount
  • Q&A section
Schedule a Demo
Company Details
cerez.io
Altıeylül, Balıkesir / Turkey
Tax Office: Kurtdereli
VKN: 1400185229
Working Hours
  • Monday - Friday09:00 - 18:00
  • Saturday - SundayClosed

Support: Support times and channels are set in the Enterprise contract; e-mail support is provided on weekdays.

Altıeylül, Balıkesir Turkey-based, local team
Quick Paths

What do you need help with?

Request a Demo

30-min online demo. Includes a live scan of your site + plan recommendation.

Schedule a Demo

Enterprise Quote

Custom quotes for 100+ domains and enterprise needs.

Request a Quote

Become a Partner

20-40 percent commission for agencies. Whitelabel and co-marketing.

Partner Application

Technical Support

Are you an existing customer? Open a ticket from your account panel, it's faster.

Log In
Frequently Asked Questions

Frequently asked questions about contact.

How quickly will I get a response?
Weekday requests (09:00-18:00): handled during office hours.
Weekend requests: handled on Monday.
Enterprise customers: support times and channels are set in the Enterprise contract.
Technical issue: open a support request in the dashboard; e-mail support is provided on weekdays.
How is a demo scheduled, and how long does it take?
Steps:
  1. Fill out the form (1 min)
  2. A booking link and preparation document arrive in your inbox within 24 hours during business hours
  3. Pick a time that fits your own calendar
  4. A 30-minute Google Meet or Zoom call
Content: Live product walkthrough (10 min), a live scan of your site (10 min), plan recommendation and Q&A (10 min). After the demo, the 14-day free trial and a special discount code.
What questions can I ask before purchasing?
Anything goes. Common ones:
  • Does feature X work on my site? (Wix, custom CMS, etc.)
  • How do I migrate from my existing Cookiebot or OneTrust?
  • I have 2M monthly pageviews, which plan is right?
  • I have 20 domains, is a bulk discount possible?
  • I'm facing a KVKK audit, how do I generate a report?
Replies are sent during weekday office hours.
Should I prefer phone or email?
Phone: Urgent technical issues, a quick 5-min chat before a sales call, scheduling a demo.
Email: Detailed technical questions, price comparisons, contract details, KVKK questions (ideal for a written record).
Form: Structured requests, for filed follow-up.
Is an in-person meeting possible?
Yes, by appointment. We're based in Balıkesir; we can arrange a physical visit for an enterprise customer demo, a partner application meeting, or a press interview. For distant provinces, we recommend an online meeting. Add a "In-person meeting" note via the form.
How is my data used under KVKK?
Form üzerinden gönderdiğiniz veriler sadece size yanıt vermek için kullanılır. Spam listesine eklenmezsiniz. Pazarlama e-postası göndermiyoruz. Verileriniz:
  • Türkiye sınırları içinde işlenir
  • Yanıt sonrası 12 ay arşivde kalır, sonra silinir
  • Üçüncü taraflarla paylaşılmaz
  • İstediğiniz an silme talep edebilirsiniz (KVKK madde 11)

Actually, you can start right now.

Create an account and add the single line of code. Don't join a demo waiting list just to ask questions; try it today.

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