New Regulation · Turkey

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Presidential Circular No. 2025/10 (Official Gazette 21.06.2025, No. 32933) made accessibility of websites and mobile applications mandatory. This page covers the Circular's scope, deadlines, sanctions and audit framework, along with practical preparation steps.

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This page is for informational purposes and does not constitute legal advice.

Official Gazette of the Republic of Turkey , Saturday, 21 June 2025, No. 32933. Full text: resmigazete.gov.tr (PDF)  •  TİHEK press statement

At a glance

Circular Summary

Publication Date
21.06.2025
Official Gazette No. 32933
Standard
WCAG 2.2 A
31 criteria · 126 questions
Legal Basis
Law No. 5378
Provisional Article 3
E-commerce deadline
21.06.2027
2-year transition period (under Law 6563)
Time remaining until the e-commerce deadline

21 June 2027 , compliance deadline for e-commerce service providers

279
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For public institutions, municipalities, banks, universities, hospitals and schools the deadline passed on 21 June 2026: the obligation is now in force.

Who is included?

Institutions Within Scope

10 categories are within scope. A transition period of 1 year was granted for most institutions and 2 years for e-commerce providers.

# Institution / Organization Period Deadline
1 Public institutions and organizations 1 year 21.06.2026
2 Metropolitan / provincial / district / town municipalities 1 year 21.06.2026
3 Universities (state and foundation) 1 year 21.06.2026
4 Banks (deposit, participation, development) 1 year 21.06.2026
5 Private hospitals 1 year 21.06.2026
6 Private schools 1 year 21.06.2026
7 Transport companies 1 year 21.06.2026
8 Group A travel agencies 1 year 21.06.2026
9 Electronic communications operators with 200,000 or more subscribers 1 year 21.06.2026
10 E-commerce service providers (Law No. 6563) 2 years 21.06.2027

The definition of "electronic communications operator with 200,000 or more subscribers" is determined based on the active subscriber figures published by the BTK.

Oversight structure

Three-Commission Structure

The Circular provides for three distinct commission levels: monitoring, advisory, and review.

Monitoring Commission

Minister of Family and Social Services

Monitoring compliance at the national level, preparing annual reports, and informing the public.

Advisory Commission

The relevant Deputy Minister

Members: Ministry of Interior, Ministry of Transport and Infrastructure, TÜBİTAK, Türksat, and two confederations. Updating technical standards and consultation.

Review Commission

Each institution establishes it internally

Web and mobile technical review, compliance reports, violation tracking, and reporting to the Ministry of Family.

Sanctions and audits

What happens if you do not comply?

The Circular is a binding obligation and sets a clear deadline. On the web side the real risk is not a direct fine tariff, but audits, reputation and corporate/public buyer requirements.

Legal obligation
Binding
E-commerce deadline: 21.06.2027
Audit
Commission + TİHEK
Review commission + oversight
Incentive
Accessibility Logo
For compliant sites, valid for 2 years

The facts about administrative fines

The administrative fine regime of Law No. 5378 (5,000-25,000 TL per finding, with an annual cap of 500,000 TL for public bodies) is, in its current form, aimed at physical accessibility (buildings, open spaces, public transport). A direct fine tariff for websites has not been set yet.

On the web side the real motivation: legal obligation + the June 2027 deadline + audits / TİHEK oversight + corporate and public procurement requirements + reputation.

Early compliance protects you from a last-minute rush and prepares you for a possible future expansion of sanctions. This information is general guidance and not legal advice; consult a lawyer about your institution's situation.

Incentive and reward

Websites and mobile apps found to be compliant will be awarded the "Accessibility Logo" by the Ministry of Family and Social Services.

  • Valid for 2 years
  • A re-scan and approval process at the end of the period
  • Can be displayed visibly on the website and mobile app
  • Published on the Ministry's list of registered institutions
  • Brand advantage in the banking, e-commerce, and healthcare sectors
Practical roadmap

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Widget Setup

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WCAG Scan and Report

Weekly automated scanning. Violation list and remediation guide.

Accessibility Statement

Generate the statement required by the Circular and place it in the footer.

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FAQ

Frequently Asked Questions

Circular 2025/10 is a binding obligation and sets clear deadlines (most institutions 21.06.2026, e-commerce 21.06.2027). The administrative fine regime of Law No. 5378 (5,000-25,000 TL, with an annual cap of 500,000 TL for public bodies) is, in its current form, aimed at physical accessibility (buildings, open spaces, public transport); a direct fine tariff for websites has not been set yet. On the web side the real risk is review commissions, TİHEK oversight, corporate and public procurement requirements, and loss of reputation. Obtain legal advice for your institution's specific situation.

The Circular requires each institution to establish a Review Commission internally. It typically consists of the IT director or CTO, legal counsel, the KVKK liaison officer, the digital communications manager, and an external accessibility consultant or confederation representative. The commission's decision is formalized through an internal directive.

You need to prepare your Review Commission report and submit it to the Ministry of Family and Social Services. At the end of the Ministry's review process, the logo is awarded to institutions found to be compliant. The logo is valid for 2 years; after that, a re-scan and reassessment are carried out.

Level A is defined in the Ministry checklist as 31 success criteria / 126 questions and is the minimum compliance level. Level AA covers a broader set of criteria and is the practical standard worldwide. Level AAA is the highest level. Circular 2025/10 makes only Level A mandatory; however, AA is recommended for international tenders and EAA compliance.

Yes. The Circular's effective date is 21 June 2025, and the period runs from that date. Older websites built before 2025 are subject to the same timeline. Older systems may need to be redesigned or have a runtime accessibility widget added.

KAİK (under Circular 2019/12) is a guide aimed only at public institutions. Circular 2025/10, by contrast, establishes a binding obligation covering the public sector and a broad part of the private sector; it defines clear deadlines and an audit framework. For details, see the KAİK guide page.

Under Law No. 6563 on the Regulation of Electronic Commerce, an e-commerce service provider is a natural or legal person that offers goods or services in an electronic commerce environment. Marketplace operators and brands that sell from their own site fall under this definition. A 2-year transition period (21.06.2027) has been granted for this group.

The Circular applies separately to websites or mobile apps. If you only have a website, it is sufficient for that alone to be compliant. However, if you publish a mobile app in the future, you must meet the same rules as of that date.
The obligation is in force

The 21 June 2026 deadline has passed.
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Resources

This page is for informational purposes and does not constitute legal advice. For your institution's specific obligations, consult a lawyer and/or the Ministry of Family and Social Services directly.