KAİK Türkiye Public Accessibility Specification
The WCAG 2.1 AA compliance guide made mandatory for public institutions by Presidential Circular 2019/12. A comprehensive guide for ministries, municipalities, universities and state economic enterprises.
This page has been prepared for general information purposes and does not constitute legal advice. For obligations specific to your institution, consult a legal advisor.
What is KAİK?
KAİK (Accessibility Guide for Public Information Systems) is a guide document published by the Presidential Digital Transformation Office (DDO) that requires public institutions and private firms providing public services to be WCAG 2.1 AA compliant.
Within the framework of Presidential Circular No. 2019/12 on Information and Communication Security Measures, the security and accessibility of public information systems form the basis; the KAİK guide was published by the Digital Transformation Office within this framework. According to TÜİK data, it aims to ensure equal access to public services for 4 to 5 million citizens with disabilities in Türkiye.
KAİK Guide Summary: "It is essential that the digital assets of public institutions and organizations (websites, mobile applications, e-services) are designed and developed so that our citizens with disabilities can also access them."
KAİK's main reference standard. Mandatory for every public digital asset.
A TSE standard, parallel to WCAG 2.1. Referenced in software tender specifications.
The current standard recommended for new projects. cerez.io supports this level.
Which Institutions Fall Within the Scope of KAİK?
Ministries
All ministries and affiliated institutions: Health, Education, Justice, Finance, Environment and others.
Municipalities
Metropolitan, provincial, district and town municipalities. Including e-municipality and digital service platforms.
Universities
State universities and all higher education institutions affiliated with the Council of Higher Education (YÖK).
State Economic Enterprises
State economic enterprises such as TPAO, TEDAŞ, TCDD, PTT and Ziraat Bankası.
Healthcare Institutions
The Ministry of Health, state hospitals, and the e-Nabız and MHRS platforms.
Independent Boards
Regulatory authorities such as RTÜK, BTK, SPK, the Competition Authority and the KVKK Board.
Note for private firms: Private companies that sell software or services to the public sector must submit a KAİK-compliant bid as required by the tender specifications. For these firms, cerez.io provides a KAİK Compliance Certificate that can be used as a reference in tender bids.
Türkiye Accessibility Legislation
KAİK is not a standalone obligation. It is part of an interconnected chain of legislation.
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Disability Law No. 5378
The legal guarantee of the accessibility rights of people with disabilities. It imposes an obligation of physical and information accessibility on public institutions and organizations.
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e-Government Accessibility Guide
The first comprehensive e-government accessibility guide published under the coordination of the Ministry of Transport and Infrastructure. WCAG 2.0 reference standard.
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Presidential Circular No. 2019/12 + KAİK
Defines the framework for public information security and accessibility. The KAİK guide is published under this circular by the Digital Transformation Office; the standard is raised to WCAG 2.1 AA.
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TSE TS EN 301 549 V2.1.2
The Turkish adaptation of the European standard. Referenced in software and hardware tender specifications; technically parallel to WCAG 2.1.
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DDO 2025 Update Guide
The Presidential DDO recommends WCAG 2.2 AA compliance for new projects. A scheduled transition plan is expected for existing institutional systems.
Audit Mechanism
KAİK compliance is audited through three different channels. Non-compliance gives rise to various administrative and reputational risks.
Presidential DDO
General audit. Requests regular reports and grants a remediation period when it identifies deficiencies.
Court of Accounts Audit
Checks KAİK compliance in financial and performance audits. A negative report gives rise to administrative liability.
Complaint and Lawsuit
Citizens can file complaints through the Turkish Disability Federation and EYHGM; NGOs can bring lawsuits in the administrative court.
Risk of non-compliance: Although there is no direct fine, serious risks exist, such as negative Court of Accounts reports, exclusion from tenders, disciplinary action against responsible managers and mandatory remediation by administrative court ruling. Reputational damage should not be overlooked either.
The KAİK Clause in Tender Specifications
Typical KAİK clauses frequently found in public software and website tenders.
TECHNICAL TENDER SPECIFICATION, ACCESSIBILITY CLAUSE
ARTICLE [X]. ACCESSIBILITY OBLIGATIONS
[X.1] The software, website and mobile applications to be
developed/delivered by the Contractor must comply with
Presidential Circular No. 2019/12 and the Accessibility
Guide for Public Information Systems (KAİK).
[X.2] The software/website must meet at least the WCAG 2.1 AA
standard. Automated testing tools (axe-core, WAVE) and a
manual test report must be submitted at the delivery stage.
[X.3] The Contractor shall prepare an Accessibility Statement
in accordance with the EYHGM Accessibility Statement
template upon project delivery and submit it to the authority.
[X.4] In the event of non-compliance, the Contractor is obliged
to make the necessary corrections within the period notified
by the authority.
cerez.io When you bid with the Public Package, the KAİK Compliance Certificate and Accessibility Statement come ready. You can reference the technical specification clauses directly.
Request the Public Sector Packagecerez.io How Does It Help Public Institutions?
Offers a WCAG scanner, accessibility widget and statement generator under one roof for ministries, municipalities and state economic enterprises. This page provides general information; for detailed technical compliance, get in touch with our team.
WCAG 2.1 AA Scanner
Weekly automated scanning. A severity-ranked violation list (Critical, Serious, Moderate, Minor). Trend tracking with a 0-100 compliance score.
Accessibility Widget
40+ features, Shadow DOM architecture: screen reader support, keyboard navigation, contrast mode, text size, dyslexia font and more.
KAİK Statement Generator
Automatically produces an accessibility statement compliant with KAİK Article 7. Includes the compliance level, responsible unit, feedback channel and scan date.
AI Alt Text Generator
Automatically generates missing alt text on images using AI. Quickly improves screen reader compatibility.
Local Hosting in Türkiye
A Türkiye data center on the cerez.io infrastructure, KVKK-compliant storage and an enterprise SLA.
Corporate Training
WCAG and KAİK training for your staff (online or on site). A 4-hour SLA with a dedicated account representative.
Not an overlay, real compliance: cerez.io does not offer overlay solutions that alter your site's content. Instead, it provides genuine scanner-based violation detection for WCAG 2.1 AA compliance, a violation-prioritized remediation guide and a measurable compliance score. The widget supports the visitor's personal access preferences, but cannot deliver institutional WCAG compliance on its own.
Frequently Asked Questions
This page has been prepared for general information purposes and does not constitute legal advice.