Get in touch

Let's get to know each other.

Q: How quickly will I get a response?

Requests received during weekday business hours (09:00-18:00) are answered within 24 hours at the latest. Weekend requests are reviewed during Monday. For Enterprise/sales calls, the typical response is 1-2 business days.

Q: How is a demo scheduled?

Fill out the form and we'll send you a Calendly link within 24 hours. A 30-minute online demo: the product in live use, your questions, a pricing discussion. A preparation document is sent by email before the demo.

We're here for demo requests, Enterprise quotes, partner applications, or general questions. Response within 24 hours during weekday business hours. Turkish support.

Weekdays 09:00-18:00 · response target 24 hours

Channels

How would you like to reach us?

Email

The best channel for general questions and support requests. Response target of 24 hours during business hours.

destek@cerez.io

Phone

For urgent technical support and sales calls. You can reach us weekdays between 09:00-18:00.

+90 540 059 40 40

WhatsApp: +90 540 059 40 40

Live Chat

For an instant response, use the chat window at the bottom right. Priority support for Pro+ customers.

Contact Form

Write to us.

Fill out the form and we'll get back to you within 24 hours at the latest during business hours.

Full Name

Company

Phone

Subject

Your Message

I have read the KVKK Privacy Notice and give my explicit consent to the processing of my personal data for the purpose of contact.

Your information is encrypted and used only to reply to you. No spam or marketing emails are sent.

30-Minute Demo

The product in live use, your questions, a pricing discussion. A free 14-day Pro trial after the demo.

Live product walkthrough
Live scan on your site
Plan recommendation + special discount
Q&A section

Schedule a Demo

Company Details

cerez.io
Altıeylül, Balıkesir / Turkey
Tax Office: Kurtdereli
VKN: 1400185229

Working Hours

Monday - Friday09:00 - 18:00
Saturday10:00 - 14:00
SundayClosed

24/7 support: Chatbot + urgent ticket system on Pro+ plans. 24/7 phone for Enterprise.

Altıeylül, Balıkesir Turkey-based, local team

Quick Paths

What do you need help with?

Request a Demo

30-min online demo. Includes a live scan of your site + plan recommendation.

Schedule a Demo

Enterprise Quote

100+ domains, on-premise, KAİK consulting. Custom quote within 24 hours.

Request a Quote

Become a Partner

20-40 percent commission for agencies. Whitelabel and co-marketing.

Partner Application

Technical Support

Are you an existing customer? Open a ticket from your account panel, it's faster.

Frequently Asked Questions

Frequently asked questions about contact.

How quickly will I get a response?

Weekday (09:00-18:00) requests: Our target is a response within 24 hours during business hours.
Weekend requests: Reviewed during Monday.
Enterprise and sales calls: Response and preliminary research within 1-2 business days.
Urgent technical issue (Pro+ customer): Open a ticket from the admin panel; it is handled with priority.

How is a demo scheduled, and how long does it take?

Steps:

Fill out the form (1 min)
A booking link and preparation document arrive in your inbox within 24 hours during business hours
Pick a time that fits your own calendar
A 30-minute Google Meet or Zoom call

Content: Live product walkthrough (10 min), a live scan of your site (10 min), plan recommendation and Q&A (10 min). After the demo, a free 14-day Pro trial and a special discount code.

What questions can I ask before purchasing?

Anything goes. Common ones:

Does feature X work on my site? (Wix, custom CMS, etc.)
How do I migrate from my existing Cookiebot or OneTrust?
I have 2M monthly pageviews, which plan is right?
I have 20 domains, is a bulk discount possible?
I'm facing a KVKK audit, how do I generate a report?

Answers are sent within 24 hours during business hours.

Should I prefer phone or email?

Phone: Urgent technical issues, a quick 5-min chat before a sales call, scheduling a demo.
Email: Detailed technical questions, price comparisons, contract details, KVKK questions (ideal for a written record).
Live chat: Quick small questions, instantly.
Form: Structured requests, for filed follow-up.

Is an in-person meeting possible?

Yes, by appointment. We're based in Balıkesir; we can arrange a physical visit for an enterprise customer demo, a partner application meeting, or a press interview. For distant provinces, we recommend an online meeting. Add a "In-person meeting" note via the form.

How is my data used under KVKK?

The data you submit via the form is used only to respond to you. You are not added to a spam list. We do not send marketing emails. Your data is:

Processed within Turkey's borders (compliant with KVKK Article 9)
Kept in the archive for 12 months after the response, then deleted
Not shared with third parties
Erasable on request at any time (KVKK Article 11)

Full text: KVKK Privacy Notice

Actually, you can start right now.

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